Cookie policy
The cookies and similar technologies we use, what they do, and how to change your choices.
Last updated
In short: we only use cookies that aren’t essential if you say yes. Our own visit counter uses no cookies and you can switch it off. Change your choices at any time using “Cookie settings” at the foot of every page.
What cookies are
Cookies are small files a website saves on your device. Similar technologies, such as your browser’s session storage and tracking pixels, work in much the same way. The law treats them all alike, so this policy covers all of them.
How we use them
- Strictly necessary: needed for the site to work and to remember your cookie choices. These don’t need your consent.
- Site statistics: our own anonymous visit counter. It uses no cookies, only your browser’s session storage, which clears when you close the tab. It counts page views and how visitors found us so we can improve our pages. It doesn’t identify you, and the data stays on our own website. The law allows this without asking first, as long as we tell you and you can switch it off.
- Analytics: Google Analytics, if we use it, to understand how visitors use the site. Only with your consent.
- Live chat: loads the chat window, if we offer it. Only with your consent.
- Marketing: measures our adverts and lets us show them to people who have visited. Only with your consent.
The cookies on this website
This list updates automatically when we add or remove a service.
| Name | Type | Set by | What it does | How long |
|---|---|---|---|---|
pfc_consent | Strictly necessary | This website | Remembers your cookie choices so we don’t ask again on every page. | 6 months |
wordpress_*, wp-settings-* | Strictly necessary | This website | Keeps our staff signed in to manage the website. Only set if you log in. | Session to 1 year |
Calendly cookies | Strictly necessary | Calendly | Set only when you open the booking window, to run the booking you asked for. | Up to 1 year |
pfc_visit (session storage, not a cookie) | Site statistics | This website | Counts page views and notes how you found us (for example a search engine), so we can see which pages help visitors. No cookies, nothing that identifies you, and the data stays on our own website. | Until you close the tab |
Your choices
When you first visit, you can accept or reject non‑essential cookies with one click, or choose by type. You can change your mind at any time:
If your browser sends a Global Privacy Control signal, we treat it as a request to switch off site statistics and won’t load analytics or marketing cookies.
You can also block or delete cookies in your browser settings. If you block all cookies, some parts of the site, such as booking or live chat, may not work.
More information
For how we handle personal information more generally, see our privacy notice. You can find independent advice about cookies on the Information Commissioner’s Office website, ico.org.uk.